Ryanair began this Tuesday the sixth day of the Cabin Crew (TCP) strike, called by the USO and Sitcpla unions, which started early in the morning with three flights canceled and 25 delayed, according to union sources.
This new series of stoppages, which started this monday It will last until Thursday, and another four-day strike is scheduled for next week, between July 25 and 28. Given the number of flights affected, from ABC we give you some guidelines so that you know how to react if you are affected by the cancellations.
In addition to the appropriate claimsit is worth knowing that, if the notice is given less than fourteen days in advance, the user has the right, in addition to the refund of the amount of the flightat least to a fixed compensation that depending on the planned kilometers of travelThey range from 250 to 600 euros. In addition, any extra expenses caused by the cancellation of the flight can also be claimed as long as the relevant evidence is attached.
Ryanair's own website has a section to make claims, but sometimes it is not possible to process them due to the amount of data requested by the company and because, furthermore, it does not allow claims for reservations that include more than one flight.
In this case, you can go to the website of the State Aviation Safety Agency and download the standard claim form, fill it out and send it to Ryanair by regular mail or by e-mail.
The company should give a response within 15 days, otherwise, it is advisable to go directly to the AESA with the evidence of the claim. They will be the ones who will take care of the claim on behalf of those affected.
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