July 12, 2020

This is how spaces of trust are created in the times of the Covid-19


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Security companies have had to quickly adapt to the new scenario that has triggered the Covid-19. The priority of his clients is now to have safe spaces to which workers and clients can go with confidence. A reality that has found an answer by adapting existing technology and opening innovative new avenues, but in which the role of the “human factor”, with adequate training of security personnel, remains absolutely essential.

“We have brought together the best security professionals with the best existing technology and based on this we have defined the solutions that have allowed us to have a very positive impact on our clients,” he says. Manuel Rodríguez, Chief Technology Officer of Prosegur Security, on their strategy of action against this unprecedented scenario. «For all, it is important to be aligned with the phases established by the Government and to have spaces that give confidence and security. This is what our clients demanded of us and based on these services we have been able to help them undertake the de-escalation ”, he adds.

Among the solutions launched are the thermal imaging cameras, which allow real-time reading of people’s temperatures “and based on certain thresholds, you can access a certain space or not,” says Rodríguez. And he clarifies that “we do not aspire to be medical personnel but we help our clients in the prevention of a possible contagion and, based on the existing protocols, we refer them to the client’s medical service.”

All access control by contact has become a reason for possible contagion, which is why other types of technologies have been accelerated, such as the facial recognition. Prosegur has another product that monitors three fundamental aspects of access: in addition to the aforementioned facial recognition, temperature and whether or not to use the mask. And just as important is the control of social distancing.

From Prosegur Security they emphasize that technology in itself is nothing, it has to be operated by vigilantes, who have had a vital role. “It is not just about technology but also about the protocols that have to be designed and activated to control the pandemic and to create safe spaces free of covid,” says Manuel Rodríguez. For this reason, the company has trained its personnel to use these systems. “We have had to give them training in the handling and use of this technology. They are the tools that they are going to use for the prevention of possible contagions ”, he stresses. Also remember that this type of technology can be controlled in person or remotely.

Covidfree Challenge

The innovation It plays an essential role in this race for safety in the Covid-19 era. Precisely, Prosegur launched a new challenge a few weeks ago within its open innovation program, “Come In”. The winner was Xandar Kardian, a startup with a global team that operates from the US, Canada and South Korea. Founded in 2017, they are pioneers in the recognition of microvibration patterns through the processing of radar signals, which has allowed them to specialize in presence detection and optimization of building occupancy levels. Its application, in the current context, allows, among others, to know in real time the use of workspaces and organize cleaning and disinfection plans based on the use being made of them. “We are going to carry out tests to integrate it onto the existing product line and from there launch it onto the market as one more technology proposal to fight against Covid,” says the general director of Technology at Prosegur Seguridad.

But it is not the only project in hand. They are already working with drones with thermal imaging cameras for air temperature measurement that can also be used on beaches this summer to measure spaces and manage congestion. “As new challenges arise, our commitment is to advance in the technological part to try to solve them and create spaces of trust,” says Rodríguez. In this new normality, Prosegur wants to continue advancing and testing new technologies “that allow us to advance in the commitment to guarantee the safety of our clients”, he concludes.

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