The continuous confinements decreed since March 2020 to stop the expansion of Covid-19 among the population has caused a collapse of transport in Spain, with collective transport being the one that has suffered the most, compared to the smallest drop in vehicle use private, according to Europa Press.
The chip crisis paralyzes the automotive sector: “There are no cars to meet the demand”
According to the latest household panel of the National Markets and Competition Commission (CNMC), only 12% of the population claims not to have used the car in the last year, in contrast to 76% who have not been ridden on an interurban bus, 71.4% on the metro, 83.6% on a plane or 58.5% on a city bus.
This last means of public transport, the urban bus, is the one most used behind the car. In this case, before the pandemic, more than half of Spaniards used it, a percentage that now would have dropped significantly.
On the contrary, only 9.2% of citizens did not use the car, a figure that has now become 12%, a change of only 2.8 points. This means that the car has been the transport least affected by the pandemic, among other things because it is a means that allows individual travel. However, statistics show that public transport is an equally safe option.
Faced with the slight variation of 2.8 points in the use of the car caused by the health crisis, the interurban bus has experienced an impact of 10.1 points; the meter, 12.7 points; the 17.7-point plane; Cercanías trains, 10.4 points; and the AVE, 7.1 points.
Dissatisfied with Cercanías
The CNMC also includes in its report the assessment made by train users. Thus, the most dissatisfied with rail transport services were those of Cercanías and conventional Media Distancia, while AVE and Avant passengers were more satisfied.
Regarding the characteristics of railway services, 43% of AVE users were dissatisfied with the price of the service, followed by Cercanías, with 36%. It should be taken into account that the first low cost high-speed trains (Avlo and Ouigo) began to operate in the summer of 2021, after the liberalization of the national passenger transport service by rail.
In general, AVE passengers are the ones with the highest percentages of dissatisfaction with the price, but for the rest of the characteristics of the services, the percentages of dissatisfied users are notably lower than those of the rest of the rail services.
Regarding the frequency and punctuality of the convoys, the Cercanías and the conventional Media Distancia trains were the ones that caused the greatest dissatisfaction among users.
Users of the conventional long-distance train were the ones that presented the most complaints in the last year, with 12%, followed by those of the passengers of the Avant trains (10%). Commuter claims were 8.7%.