Technical failures collapse ticket sales for Serrat's last tour

Thousands of people have organized this Thursday before the last opportunity to see Joan Manuel Serrat live. The Spanish tour, which will begin on June 8 in Murcia and will culminate on December 23, 2022 in Barcelona, has raised the expected expectation. The Catalan singer-songwriter will definitively leave the stage at the age of 78 and many followers want to say goodbye. So many that the El Corte Inglés ticket platform has collapsed, causing the anger and frustration of the many who have been left without a pass to The Vice of Singing 1965-2022.
Serrat announces that he is retiring from the stage with a tour in 2022
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At 10 in the morning the sale was scheduled to open for several cities simultaneously. Bilbao, Zaragoza, Valencia, Madrid ... but while some were able to access, those interested in Valencia, Pamplona and Barcelona were not so lucky. Twenty minutes later than expected, some launched their complaints on Twitter to El Corte Inglés and asked for explanations.
Not only has the time changed, but also the price. In cities such as Barcelona and Zaragoza the cheapest were around 35 euros, while in Murcia, Granada or Pamplona they amounted to 50. Securing a good position can cost almost 100 euros. Still, the appointments for Barcelona, Madrid and Valencia have been sold out in a matter of minutes.
Good Morning @The English Court Is there a problem with the sale of tickets to the Serrat concert? You can't buy in Valencia and it's 10:18. Thanks
- Arturo Argilés (@aargiles) December 9, 2021
In parallel, those who managed to access the system found virtual queues of up to 30,000 people. Not only that, but they saw how they lost positions a dizzying speed. This has happened to Paloma, one of the users who started at 4,000, went to 16,000 and ended at "20,000-odd" two hours later. Others have been directly expelled from the queue "just because."
The last surprise has been taken by those who, after having passed the queue and having paid for their tickets, have found a warning of "this page does not exist". They also did not receive a confirmation email or a download code on the web. "Hello El Corte Inglés, as CM you must be with the creeps, but I'll tell you, me too," wrote another user who has been charged without having given their tickets.
Hello @The English Court As CM you must be with the creeps, but I'll tell you, me too, since your website has put me back in the queue for Serrat tickets when I have made the payment. They have charged me, but no sign of tickets. What can we do?
- Nia Sanjuán Civit (@niasanjuan) December 9, 2021
Before arriving in Spain, Serrat will begin performing in New York on April 27 at the Beacon Teather in New York and, on November 19, he will pass through Buenos Aires. Tickets for the first one have been easily managed by the Ticket On Sale platform, and range between 108 and 550 dollars.
Already in 2020 something similar happened with the tickets for the Sabina and Serrat concerts, which the Catalan offered with the singer-songwriter from Madrid at the beginning of the year - in one of which Sabina suffered a fall that forced to cancel some dates before the pandemic. Not in vain, Serrat is "the true Spain Brand", according to the artists. "Whoever does not have Serrat as a reference is because he has not listened to him, or because he has atrocious prejudices", has confessed his biographer to elDiario.es.
Last Tuesday, before the eventful ticket sales, the Council of Ministers approved the imposition of the Grand Cross of the Civil Order of Alfonso X the Wise at the initiative of the President of the Government and at the proposal of the Minister of Education and Vocational Training, Pilar Alegría, to Joan Manuel Serrat for "his brilliant career and his contribution to Spanish culture and art."
This distinction is the highest for individuals who are not heads of State or High Institutions, but it is not the only one it has received. The also poet and writer, pioneer of the nova catalan song, He has been recognized with numerous honorary doctorates, the Gold Medal for Merit at Work (2006), the Gold Medal of the city of Barcelona (2006) or the Medal of Honor of the Parliament of Catalonia (2007), in addition to the Grammy Latino Person of the Year in 2014, among other awards.