March 7, 2021

Spaniards, allergic to tips


Definitively, Spaniards are allergic to tipping. More inside the house than outside our borders, where we reluctantly adapt to local customs, more so as not to look bad than because we will return. And we are more against scratching our pockets in taxis or in front of delivery people than in bars and restaurants. In addition, men are more likely to leave even a calderilla while women escape from tipping more frequently, according to a large survey conducted by Mastercard Spain and Alpha Research.

Although the majority of Spaniards (97%) usually pay tips in cash, 30% would be more open to leaving extra money if they could pay by card in all establishments, a trend more present among men (32%) and those surveyed between 45 and 59 years (31%), while only 25% of women would.

This statement, which may seem like a paradox, is directly related to the fact that, in the case of not carrying cash on top, around 60% choose not to tip and leave the establishment or service without commenting anything, At the same time, almost 15% say they never carry cash, which prevents them from tipping.

Given this type of situation, just over 10% choose to withdraw money from an ATM to leave some coins or look for other alternatives, a more widespread assumption among men (12%) and among people over 60 (15%), compared to 8.5% of women.

Tipping habits at restaurants, taxis, hotels and home delivery

According to this study, 72% of respondents leave tips in bars or restaurants, according to their satisfaction with the service received. About 11% say they always tip and, on the contrary, 17% never leave a tip in this area.

However, when we receive the food at home, the situation changes a lot, since more than 40% never tip. Only 32% give it according to the service and the number of those who never tip under any circumstances amounts to 27%, 10 percentage points more than in the case of bars and restaurants.

Very different is the case of transport: taxi users and VTC vehicles the percentage of those who tip according to the service is much lower: 38%. In addition, more than half of them never tip (55%).

Finally, among those who receive help with luggage in hotels, the percentages are very even between three options and while 36% tip depending on the service, 34% never tip and 31% claim to always be, being the women (33%) and those over 60 (45%) who are more generous in this regard, slightly ahead of men.

On the other hand, among those who never leave a tip, most of them (55%) do so on principle, since they also do not receive a tip at work. 22% do not leave extra money for lack of financial resources and 15% for not carrying cash.

According to this study, 60% usually have doubts when it comes to tipping outside of Spain and around 65% try to adapt to the customs of the country they visit. However, 23% simply follow the same habits as in Spain.

Eight out of ten respondents traveling abroad consider that they should always be informed about whether or not the tip is included in the account, particularly those between 30 and 44 years old. Given this situation, 33% always accept the proposed percentage,

While 37% accept it depending on the service, 15% never accept it and more than 14% try to adjust it.

In these trips many people have doubts about how to act and, although 40% do not usually have them, 60% do have doubts about how to proceed abroad in terms of tips. In fact, 42% say they always have doubts and almost 17% say they have no idea how to proceed. Those who come most are those who are between 45 and 59 years old, compared to those over 60, who doubt less about who to tip (52%).

. (tagsToTranslate) h. huntsman



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