September 18, 2020

Owners of tourist homes should provide a guest list to facilitate tracking



Owners of tourist homes that apply the coronavirus risk prevention protocol should identify the occupants upon arrival and deliver a list to the state security forces to facilitate the work of tracing and traceability of possible infections. In addition, they must inform customers of the obligation to respect the rules of the community of owners.

This is clear from the protocol drawn up by the Institute for Spanish Tourist Quality (ICTE) in coordination with the tourism sector on behalf of the Ministry of Industry, Commerce and Tourism. This is a recommendation that is only applicable in those cases in which tourist use housing is duly legalized, reports Europa Press.

This protocol has taken longer than those of the other sectors due to “the complexity of this subsector”, since it has a different typology depending on each autonomous community. The protocols for hostels, hotels, restaurants, etc. they were presented between the beginning of May and the beginning of June. The Spanish Federation of Tourist Housing and Apartment Associations (Fevitur), CCOO and UGT and the Spanish Association of Occupational Prevention Services (AESPLA) have participated in the elaboration of the tourist housing. It is the only risk prevention protocol against COVID-19 for homes for tourist use validated by the Ministry of Health.

The objective of the document is to guarantee the protection of the health of users, workers and residents, establishing a series of measures that will be applicable in tourist use houses managed by companies or by individuals who hire personnel for their management or cleaning. In any case, they must establish a contingency plan that includes the application of these hygienic-sanitary measures.

This is a recommendation only applicable in legal tourist housing

Among the recommended measures, the reception and reception staff provide a pack of personal protective equipment (PPE) that has at least a mask and gel or gloves.In the event that the tourist home is in a residential, multi-family building or multifamily where common areas are shared between clients and residents, this pack must be provided before entering the building, and the client will have the obligation to use it.

In the reception and reception service, the customer must be provided with the keys or disinfected access cards. Furthermore, a minimum security distance must be maintained between customers and employees and payment by card or other electronic means, preferably ‘contactless’, should be encouraged.

Regarding workers, the protocol recommends measures such as implementing a method of time control that avoids the use of the same surface by different employees if disinfection cannot be ensured. If disinfection is chosen after each use, the availability of a disinfecting solution should be ensured.

Completion of the corresponding records must also be ensured by the reception, cleaning and maintenance personnel entering the home and ensuring adequate protection of employees, facilitating hand washing with soap and water and, if this is not possible , the use of disinfectant solution and provide the appropriate PPE after evaluating occupational risks.

In the event that any service is subcontracted, the owners of the tourist accommodation must supervise that the staff has the necessary personal protective equipment and there must be a record of delivery and receipt of PPE.

Inside the homes there must be information on the prevention and hygienic-sanitary measures to be followed by the client, as well as the protocol that the client must follow in case they suspect they have been infected. This information must be in at least one foreign language.

In addition, decoration and textiles should be reduced as much as possible, as well as carpets. The litter bins must have a bag and a non-manually operated lid; blankets and pillows in closets must be protected; the hangers, in case they are not offered sealed, must be disinfected at the client’s exit and the nearest public and private emergency telephones and hospitals must be provided.

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