More than half a million people requested 1-1-2 help in the Canary Islands last year – La Provincia


In Canary Islands, 510,796 people requested help from Emergency and Security Coordinating Center (CECOES) 1-1-2 during the year 2019 from different points of the Archipelago. Nearly 40% of these citizens were facing an emergency, that is, in a situation of imminent danger to their life, property and / or rights, with an increase of 5% over the previous year.

To respond to demands of different types which were received during the past year, CECOES 1-1-2, a service under the Ministry of Public Administration, Justice and Security of the Government of the Canary Islands, activated more than half a million mobile resources of different services, both health and police, of extinction and rescue or attention to women.

Today, European Day 1-1-2, Canarias joins this celebration by disseminating in social networks the role played by professionals working in the coordinating center and to all emergency services that make it possible for the aid to reach any point of the Archipelago, under the # Humansof112.

To facilitate access to Islands emergency services, both for foreign residents and tourists, the 1-1-2 Canary Islands has a multilingual assistance system guaranteed in person by operators who serve in English, German, French, Italian, as well as an external translation system that allows to attend in more than 40 languages. In this regard, last year 1-1-2 answered 13,054 calls in other languages, of which almost 72% were in English.

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