Microsoft eliminate accounts that are inactive for a period exceeding two years, As reported in the change of its service policy on July 1, and that will come into force next August 30.
The measure is subject to several important exceptions. Thus, professional payment accounts, which have some type of subscription or product in force, contain balance or promotions, or are for family use will not be affected. Neither accounts that have published content in the Microsoft store.
For example, users who have purchased a company service or an app in the Microsoft Store will not be subject to this cancellation policy.
The company has advised that, in the event that an account is deleted due to inactivity in applying the new policy, Microsoft will prevent a new account from being created with the same associated email address, thus avoiding identity theft.
Nor will it be canceled if we have an active subscription but do not log in to the account. However, once the subscription period ends, the two years will be counted again. In case you have published applications or games (including DLC) in the Microsoft Store, or have a Microsoft Partner Center account, it will not be deleted due to inactivity.
To prevent the application of this measure, which would become effective on August 30, 2021, it is enough to log in before that date so that the deadline is deactivated.
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