The Community of Madrid has launched a free telephone number (900 124 365) this Friday to offer psychological support in order to “facilitate emotional management” in the face of the coronavirus pandemic, which has already claimed 2,412 lives in the region.
The Ministry of Health reports in a statement that the phone will be answered by licensed psychologists, and will be aimed primarily at people “in situations of vulnerability”, to “bring this care to their homes and avoid unnecessary travel.”
In particular, Health refers to “the sick and relatives at home, the population in isolation or quarantine, relatives of the deceased by coronavirus, elderly people in solitude, people with disabilities or dementia and their families.”
The service will be provided every day of the week for 24 hours and will be managed by the Regional Office of Mental Health and Addictions of the Community, in collaboration with the Official College of Psychology of Madrid.
The Community continues to offer mental health care to both hospitalized and outpatient patients from hospitals and health centers, a service that, in the case of the field hospital created in Ifema, will be attended by SUMMA 112 emergency psychologists.
The toll-free number for information on the coronavirus is still 900 102 112.