Facua denounces the large electricity companies for irregularities in the information of the new bills

Facua-Consumidores en Acción has denounced the leading marketers of the Endesa, Iberdrola and Naturgy groups before the National Markets and Competition Commission (CNMC) for “irregularities” in the information they provide in their new invoices.

In a statement, the association considers that the companies violate the requirements established in the resolution of April 28 of the General Directorate of Energy Policy and Mines, by not showing consumption, identifying each hourly period with colors as a traffic light as established by the normative, “thus fomenting the confusion of the users”.

The denounced are the marketers of these three large energy groups that offer the regulated tariff (PVPC): Energía XXI Comercializadora de Reference SLU (Endesa), Curenergía Comercializador de Último Recurso SAU (Iberdrola) and Comercializadora Regulada Gas & Power SA (Naturgy). This rate is, according to the CNMC, the Government, experts and consumer associations, the cheapest for users, and in it the price of energy is directly indexed to the price of the wholesale electricity market, which has been in existence for weeks. all-time highs. Endesa and Iberdrola have recently asked to modify the PVPC before the escalation of prices.

Facua recalls that in the aforementioned resolution, in its third section -relative to the content of the bill for consumers covered by the PVPC-, it is indicated that the consumption in each month must be indicated “by vertical bars” and that “for each tariff period the a different color. ”

These colors, according to the invoice model included in annex I of the standard, will be red for the peak period (the most expensive), green for the valley (the least expensive) and blue for the flat.

The association has also brought the complaint to the attention of the Secretary General for Consumption and Gaming of the Ministry of Consumer Affairs, Rafael Escudero, and the Secretary of State for Energy of the Ministry for the Ecological Transition and the Demographic Challenge, Sara Aagesen.


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