El Corte Inglés has decided today to close all its establishments in the Community of Madrid and the Basque Country, although will keep the supermarket area open, as reported by the company in a statement. In this way, the company chaired by Marta Álvarez takes measures to contain the coronavirus pandemic, which has already caused more than 100 deaths and 4,000 infections in our country.
The measure, which will take effect from tomorrow, involves the closure of all the company's Sfera centers and stores in both autonomous communities. However, supermarkets and hypermarkets, as well as all Supercor stores, will remain open.
As El Corte Inglés has explained, this decision has been taken «as response to health alert and to the company's commitment to its customers, employees and to society in general ». Thus, the group will intensify the company's digital services, reinforcing its online and telephone services with collection of merchandise in the car parks of its shopping centers. For this reason, the establishments of El Corte Inglés are enabling new supply and order delivery areas in their parking areas to facilitate the collection of the purchase.
In addition, the company reports that it opens new phone lines to respond to those people who don't have internet or they want more personalized attention. The authorized telephone number is 901 930 930 and from it, the customer can process the home delivery of the purchase or if he wants to pick it up at the center itself without having to get off the vehicle.
Thus, El Corte Inglés trusts that "this type of measure contributes to improving the social alert situation currently experienced in our country."