March 7, 2021

Didi eliminates 306,000 drivers from its service for safety reasons



The transportation multinational Didi Chuxing, the Chinese equivalent of Uber, has eliminated 306,000 drivers from its system, about 1% of the total in China, due to problems with the verification of their identities or driving licenses, the news portal reported today. Caixin

Along with this decision, the firm has also announced the creation of a team of more than 2,500 people in charge of supervising all the work related to the security of its application.

These measures are part of the company's efforts to improve its image and safety, after last year two women were killed by drivers of the platform, a situation that raised the alarm and question the safety of the application of taxis more used of the country.

As a result of these events, Didi suspended its shared car service and launched an internal restructuring, due to the growing pressure from the public and the Chinese Government itself, which demanded that the company "complete rectification" of its operating patterns to guarantee the security of your services.

Among the new functions of the platform to improve its security include the inclusion of a "panic button" that allows direct contact with the Police or the possibility of making audio recordings during the journey.

In this regard, Didi Chuxing invested a total of 2 billion yuan (290 million dollars, 257 million euros) to improve their security systems, professional training of their drivers and customer service at the beginning of this year. , said Caixin.

According to a recent report published by the company, in the first four months of the year its service received more than 80,000 calls related to security incidents on their journeys, of which 121 involved some type of crime.

The multinational, also present in Latin American countries such as Brazil or Mexico, had at the end of 2018 with 550 million users and more than 31 million drivers in China.

. (tagsToTranslate) Didi (t) removes (t) drivers (t) service (t) security



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