January 18, 2021

Coronavirus forces teleworking in Spain with more difficulty for SMEs



Large technology companies, such as Microsoft, Vodafone or Telefónica, are prepared to launch massive telecommuting on the occasion of the coronavirus epidemic, unlike more than small ones, which mostly do not have protocols to develop distance employment.

Cybersecurity is one of the main problems faced by these smaller companies, which add to the lack of infrastructure to address this type of employment, have agreed to designate Efe responsible for several companies.

Internet access from home is not as controlled as from the company and additional security measures have to be taken that “in some cases have not been tested, or are not mature,” Víctor Molina, team leader of Efe Security Engineering and CheckPoint Channels.

To get an idea of ​​vulnerabilities in the network, so far more than 4,000 domains related to coronaviruses have been registered worldwide, which are 50% more likely to be malicious, he said.

More leading companies such as Microsoft have recommended to their staff in Spain, 750 people, telecommuting, without having been a major problem, considering that it is an option that is already offered to employees, they have told Efe sources of the Technological

TELETRABAJO, WITHOUT DIFFICULTY IN MICROSOFT OR VODAFONE

In fact, in this context of coronavirus outbreak, Microsoft has offered companies that want to implement telecommuting six months free access to their IT solutions, to facilitate the task.

Two weeks ago, an incident protocol was activated by the coronavirus to monitor the company and ensure employee health and business continuity, he said.

Not only Microsoft has ensured that it is prepared for teleworking, but other companies such as Vodafone have recently tested a protocol, while sending their 2,600 employees at the Madrid headquarters to work one day at their homes.

The simulation was a “success”, the president of Vodafone and CEO of Vodafone Spain, António Coimbra, has valued, ensuring that it was proved that work could be done at home in bulk and at the same time offer a quality service to customers, he said in a statement.

In Vodafone, specific contingency plans have been implemented between the different platforms to ensure that the processes of attention, service and support to their customers remain stable. In addition, to facilitate teleworking for professionals, freelancers and SMEs, they have included unlimited data in their Vodafone rates.

These measures are added to those announced on Tuesday by the president of Telefónica, José María Álvarez-Palleta, who offered his services, for example, big data to public administrations to help contain this outbreak. He also announced a series of advantages to his clients as long as they follow the measures to contain this virus.

THE PROBLEM FOR SMES

The big banks are also prepared for tele-employment, as well as companies such as Amazon, where they have also recommended telecommuting, or Facebook has stated the CheckPoint representative, who has contrasted this situation with that of other smaller companies that are less mature and that the “bull has caught”.

The problem in Spain is that 98% of companies are SMEs, in some of which you will not be able to telework, for example, coffee shops, shops or mechanical workshops, but in their administration or customer service departments. “However, what will happen is that they will not even be prepared to do it or find it complicated,” said Miguel Angel Juan, managing partner of SDOS Group.

7.9% of employed people in Spain, 1.5 million people, work at least occasionally from home, according to an Adecco report, which reveals data from the last quarter of 2019, which shows that the number is increasing. With the coronavirus outbreak, the percentage has multiplied.

Belén Molleda

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