Human resources are changing at a forced pace. José Rodríguez assures him, global data protection officer from the American company Cornerstone OnDemand, dedicated to human capital management and learning software based on the cloud. - HR previously had an administrative function, and that is changing lately. It is being reconverted as a profession, "he explains," and what will be the holy grail will be that organizations will be able to find the right person at the right time to ensure productivity. " And, as he explained recently Sabine Hansen, global head of human resources at Amadeus, talent matters regardless of whether the environment is more digital or less. "In this technological world almost everything can be copied, but culture and talent," he said.
Thus, in the opinion of the company represented by Rodriguez, the focus of human resources policies of companies has changed dramatically since the tangible have ceased to be the center of the organizations that have come to occupy workers. Reality or excessive positivism?
In the US, with just 4% unemployment, the war for talent is not only receding but has intensified. The intensive demand for disruptive profiles that provide differential value has precipitated a fertile ground for a segment of emerging start-ups or companies to flourish. startups.
This sector specializes in recruiting talent through advanced algorithms that process candidate data without stopping. Thus, automated solutions have been developed to carry out tasks that up to now corresponded to human decision making in all phases of the process. The sector agents ensure that the machine is starting to be autonomous and efficient to select the suitability and catalog in order of priority the received curriculums, as well as to evaluate, through the processing of problems and knowledge tests, if the level of competences and Attitudes harmonize well with job data and employer culture.
José Rodríguez, however, rejects the machine operating alone. "The software will give us a series of analyzes that will help us make those decisions. Because if these were easy decisions, all this would not be necessary. Human beings are complex, and it is the beauty of dealing with them. Algorithms will help us find the right person more easily. " Because automation is, in his opinion, inevitable. "The level of automation is going to be very high. So, the question has to be the question is: how do we make sure that the people who are going to use those tools have the knowledge to contradict the algorithm?
The cloud is quite simple, according to Rodriguez. "We have to demystify the cloud, which seems very esoteric," he says. "It's just a computer system, really. The difference is that it can be used and shared among many people at the same time, and that it has a much greater ease of use than when each had its own installed installed locally on your computer. The consequence? Ease of use, speed, cost reduction and as a consequence more innovation.
In his opinion, the other facet of the cloud, fed with big data and artificial intelligence, is that it helps and brings improvements to human resources departments. "The big change comes because thanks to these systems is beginning to work on decisions made in real data and not with intuitions, preferences or past experiences that are no longer applicable:" It is the GPS of human resources. "