I invite you to do a simple exercise: think of the name of a software designed in Spain that has triumphed internationally. Is there Windows or Hispanic Linux? Maybe the Panda antivirus sounds to them, but in this area we apparently do not have much to show. Well, write down the name of this company:Arctic, and that of its monitoring software «Pandora FMS», to which other associated products such as «E Horus». But what is "Pandora", exactly? In the words of the CEO and co-founder of Arctic in 2005, Sancho Lerena, is "a very versatile product" that by way of scorecardof an airplane allows the monitoring of all facets of any business: incident management, remote control of the equipment («e Horus») or the control of energy.
A product that competes with similar solutions of giants like HP, IBM, Solarwinds or Splunk. A solution that already has more than 200 customers in 40 countries around the world, which will soon join countries such as Singapore, China, the United States or Canada. In «Arctic» they trust from giants like Rakuten or Casio, passing through Spanish multinationals such as Prosegur or Repsol. In addition to public companies such as the Municipal Transport Company of Madrid and public institutions such as the Community of Madrid, the Diputación de Barcelona or several Spanish, French and Portuguese city councils.
According to Lerena, the success lies in «An excellent support, a capacity for continuous innovation and a well-oiled human team». Ártica has been accumulating an annual growth of 40% in its turnover since 2016: last year it closed with sales of 1.8 million euros for 1.3 million in 2017 and 600,000 euros in the previous year. "Our main challenge is to continue getting customers who last us 20 years", announces the head of this company that employs about 40 people.
Innovation vs. talent
Lerena recognizes that the financing has been "the big problem" on this trip, since it has been difficult for him to convince the banks to trust an internationally competitive software company, and that he dedicates all his profits to R & D.
In this line, the next opening of an innovation center in the province of Salamanca is planned, for which it will hire two or three engineers. «There is no talent in Spain and there is no way to channel it», says the CEO of «Ártica». All this, seeking to establish a lasting and stable relationship with its customers.