Apple recognizes that some iPad Pro are sold doubled but does not consider it a defect | Technology
In 2014 dozens of Apple users said that the iPhone 6 and iPhone 6 Plus doubles very easily. The company then denied the call bendgate and assured that the damage was caused by misuse of the devices. But in May of this year official documents have confirmed that the company did have proof that these models were more likely to bend, as explained Applesfera. Now, seven months later, the company faces a similar case. Some of the iPad Pro launched this year are sold slightly bent, as recognized by Apple to the technological medium The Verge.
However, the Cupertino company considers that it is a secondary effect of manufacturing and that the concerns in this regard are unfounded. The curve is the result of a cooling process of the metallic and plastic components of the iPad Pro during manufacturing, according to Apple explained to the same media. This deformation can occur in both sizes of the iPad Pro - in the models of 11 and 12.9 inches. But, according to the company, it will not negatively affect its performance.
Apple claims not to have observed a high rate of returns of the iPad Pro in the almost two months that have passed since the launch. Although he also assured the same with the bendgate in 2014
Users have up to 14 days for the return period to change or return the iPad Pro in the Apple Store. But the company has not clarified whether it will accept returns a posteriori. The problem, according to The VergeIt would especially affect models with LTE - a standard for wireless communications for high-speed data transmission for mobile phones and data terminals - as they have a plastic strip that separates aluminum pieces to function as antennas. But there have also been many cases in which models with Wi-Fi only have been doubled.
What for Apple is not a defect, yes it is for dozens of users who have spent from 879 euros to buy the iPad Pro 11 inches to more than 1,099 euros in the 12.9 inches. Apple's response comes after dozens of customers in social networks and in different Apple forums as MacRumors have claimed that their devices have the chassis slightly bent by the central area. There are those who consider that their iPad Pro was gradually bent after normal use or after carrying it in a backpack. Others insist that it came out of the box like that.
The youtuber JerryRigEverything It fueled the controversy after uploading a video in which he doubled the new iPad Pro in half with seemingly little effort. "A tablet the size of a sheet of paper is folded like a sheet of paper, "he says in the recording, which has gone viral. Although he does not believe that tablet end up in a back pocket, as could happen with a cell phone, stresses that yes "will be in backpacks, chairs or beds before someone feels". Some viewers have criticized that it is a trick against Apple to increase the visits of the channel. Meanwhile, others point out that the majority of tablets, both Apple and other companies, are doubled if it is intended to do so because they are very thin devices with a lot of surface.
The 'bendgate'
Apple claims not to have observed a high rate of returns of the iPad Pro in the almost two months that have passed since the launch. Although he also assured the same with the bendgate in 2014. The company then released a statement in which he presumed manufacturing quality and took away the issue: "With normal use, it is extremely rare for an iPhone to double, and in the first six days of sale only 9 customers have contacted Apple with a folded iPhone 6 "In addition, he invited several media outlets to their test centers, so that they could witness in person the resistance tests that the models undergo before being launched.
But several users complained about folds in their devices. A video of a youtuber of the Unbox Therapy channel in which he was folding an iPhone 6 with his hands It went viral. In just one week, he got 46 million views. While some followers confirmed the failure, others defended that it was a false video.
Soon after, the bendgate It was linked to what was called "tactile disease": several users registered failures in their iPhone 6 and iPhone 6 Plus that caused the screens of the terminals to be disabled. A class action lawsuit over the latter problem led Apple to court, as the portal explains Applesfera. The judicial authorities have made public this year official documents that reveal that the Cupertino company had proof that this generation of the iPhone was more likely to deform than other models. "Apple knew that the iPhone 6 was 3.3 times more likely to bend than the iPhone 5S and that the iPhone 6 Plus was 7.2 times more likely to bend than the iPhone 5S," says the same media.
