They're here. We all use them, often intentionally, although many times without realizing it. It is not the fruit of our imagination. They suggest songs, they propose novels, they identify us the best route to cross the city or they propose a personalized training course with which we can increase our employability.
At the same time and in the same space, 5,400 judges, 2,400 prosecutors and 86,000 lawyers and officials of the Justice Administration receive more matters than they can solve (5.8 million new cases each year and 5.7 million sentences). The result: more than 2.3 million pending cases, an intense activity that in turn involves more than 200,000 private professionals of law among lawyers, solicitors, social graduates ... A huge network of work that works and is organized around the management of ideas and documents, many in paper format, others in electronic format and the vast majority in both formats depending on the moment.
In recent years we have seen a strong focus on the will to eliminate paper. "Papel cero" has been the slogan protagonist in the initiatives for the modernization and streamlining of the Administration of Justice. And to this end technological solutions have been turned in the different autonomous communities and in the Ministry of Justice. But beyond statistics, a short walk through any Spanish judicial office shows us that paper is still the center of judicial activity.
It would be necessary to consider if centering the problem in the elimination of paper is the best way to approach the modernization of Justice. In short, what professions with deliberative activity are not supported by paper documents? It must be recognized that the printing of documents can facilitate their analysis. Reading or reviewing several documents relating to a case simultaneously is difficult in electronic format and, however, is common in the study of procedural matters. What if the real issue was how to organize work in the judicial offices? taking advantage of the new technologies?
The maturity of artificial intelligence is causing a change of paradigm in spaces that the information systems did not manage to improve clearly. I think that is the case of Justice. For years attention has been focused on the management of the judicial office; the registration, the distribution, the preparation and filing of documents, their notification ... Very little in the decision-making activity carried out by judges, prosecutors and lawyers. Sharing the need to have agile and reliable procedural management services, the time has come to incorporate new cognitive technologies.
The incorporation of artificial intelligence, advanced analytics and robotics applied to judicial processes facilitates decision-making and helps in deliberation. The management of increasingly varied sources of information, the location of specific terms within very large files or the processing of voice and image files are some examples that help the judicial function. Another interesting example is the search for standard response proposals to demands that are generated automatically.
The Administration of Justice is a convoluted framework in which technology plays a very important role, but in which other organizational and procedural factors intervene that participate in a dominant way in its functioning. And these factors are certainly complex to activate. But the good news is that many solutions that we are using On a daily basis, they can be applied quickly and give impetus to an activity that significantly marks the functioning of our society and our economic development. It's not science fiction. It is real, it is possible and it is very good.
Carlos Coll He is the General Director of Accenture's Public Sector