A breakdown leaves thousands of Movistar customers unable to make or receive calls

A massive breakdown has left thousands of Telefónica customers unable to make or receive calls from mobile devices. The incident began mid-morning and is especially affecting corporate clients. Some companies have begun to inform their workers about the "massive problems throughout the national territory" that are preventing normal communications.

The company is working to solve the incident. The breakdown has affected calls, preventing normal conversations and causing various problems. However, data services are left out and internet applications continue to work. "A generalized incident has been reported. The technicians are already working on it to try to solve it as soon as possible," they point out from corporate accounts on social networks in the face of incidents reported by customers.

Other messages indicate that the fault is fundamentally affecting corporate clients and calls made with 4G coverage. Some customers notice that even switching to other networks the problem remains.

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